Mutual of Omaha Medicare Supplement Plan Review in Florida

Mutual of Omaha has been around for over a century, providing insurance services to millions of policyholders across the country. Today, they serve more than 1.3 million Medigap beneficiaries and hold approximately 9.3% of the total Medicare Supplement insurance market.

When choosing a Medicare Supplement (Medigap) plan in Florida, it’s important to take a close look at your options. Mutual of Omaha is a well-known name in the Medigap market, offering a long history of service and a variety of plan choices.

But does that reputation translate into the best coverage and pricing for Florida residents? Not necessarily.

While they offer competitive plans, a few key factors could impact your costs and long-term savings.

Throughout this page, we'll cover:

• Mutual of Omaha's Medigap plans
• Premium amounts
• Customer service and claims processing
• Financial strength

We’ll also compare Mutual of Omaha and Florida Blue to determine which Medigap provider delivers the best value for your plan.

Mutual of Omaha Medicare Supplement Plans Available in Florida

Mutual of Omaha offers a range of Medicare Supplement (Medigap) plans to Florida residents, providing coverage for out-of-pocket expenses that Original Medicare does not pay.

While all Medigap plans have standardized benefits set by the government, pricing, rate increases, and service quality can vary depending on the insurance provider.

Among the plans offered by Mutual of Omaha, Plan G and Plan N are the most popular choices for new enrollees, while Plan F remains an option for those who qualified for Medicare before 2020.

Here’s a detailed look at each plan.

#1. Plan G: Comprehensive Coverage With No Surprise Costs

Plan G is one of the most popular Medicare Supplement (Medigap) plans available today, particularly for new Medicare beneficiaries who became eligible after January 1, 2020 (when Plan F was discontinued for new enrollees).

It offers extensive coverage, paying for nearly all out-of-pocket costs except the Medicare Part B deductible, which is $257 in 2025.

Once this deductible is met, Plan G covers 100% of Medicare-approved expenses, ensuring predictable healthcare costs.

Plan G covers:

• Medicare Part A coinsurance and hospital costs for up to 365 additional days after Medicare benefits are exhausted.
• Medicare Part B coinsurance, meaning you pay nothing out of pocket for doctor visits, outpatient services, and specialist care after meeting the deductible.
• Skilled nursing facility coinsurance, reducing costs for extended rehabilitation or post-hospital care.
• Foreign travel emergency coverage, covering 80% of emergency medical expenses incurred outside the United States (up to plan limits).
• Medicare Part B excess charges, meaning doctors who charge more than Medicare’s standard rate will not bill you extra.

Mutual of Omaha-Specific Details for Plan G:

Average Premiums: In Florida, Mutual of Omaha’s Plan G premiums range from approximately $190 to $240 per month, depending on age and location.

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Rate Increase History: Plan G has experienced annual rate increases averaging 6-10%, higher than some competitors.

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Enrollment Trends: Plan G remains the most popular Medigap option for Mutual of Omaha, accounting for over 60% of new enrollments.

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Medigap Plan G is a great choice for people who want comprehensive Medicare Supplement coverage without paying for unnecessary benefits.

#2. Plan N: Lower Monthly Premiums With Some Cost-Sharing

Plan N is a cost-effective alternative to Plan G, offering strong coverage at lower monthly premiums in exchange for some out-of-pocket expenses.

The biggest differences between Plan N and Plan G are:

• Plan N does not cover Part B excess charges, meaning if your doctor charges more than Medicare’s approved rate, you are responsible for the extra cost.
• Plan N requires small copayments for doctor visits ($20) and emergency room ($50) visits.

Plan N covers:

• Medicare Part A coinsurance and hospital costs for up to 365 additional days after Medicare benefits are exhausted.
• Medicare Part B coinsurance, meaning you pay nothing out of pocket for most medical services (except for certain copayments).
• Skilled nursing facility coinsurance, reducing the cost of extended care.
• Foreign travel emergency coverage, covering 80% of medical costs outside the U.S. (up to plan limits).

Mutual of Omaha-Specific Details for Plan N:

Average Premiums: Mutual of Omaha’s Plan N premiums in Florida range from $140 to $180 per month, offering savings over Plan G.

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Rate Increase History: Rate increases have been lower than Plan G, typically around 4-7% per year.

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Enrollment Trends: Plan N is gaining popularity, especially among younger and healthier enrollees who want a lower-cost alternative.

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If you’re pretty healthy and okay with the occasional copay, Plan N is a great option. It’s perfect for people who don’t go to the doctor often and don’t mind a small copay for visits instead of paying higher monthly premiums.

#3. High-Deductible Plan G (HDG): Budget-Friendly With a Deductible

High-Deductible Plan G (HDG) functions similarly to Plan G, but with one major difference—you must pay a deductible before full coverage begins.

This makes HDG one of the most affordable Medicare Supplement plans in terms of monthly premiums, but it requires policyholders to cover more out-of-pocket costs upfront.

High-Deductible Plan G covers:

• Everything covered under standard Plan G—but only after you meet the deductible.
• The deductible for 2025 is $2,870, meaning you must pay this amount out-of-pocket before HDG begins covering 100% of your medical expenses.

Mutual of Omaha-Specific Details for High-Deductible Plan G:

Average Premiums: The monthly premium for High-Deductible Plan G is around $70–$90 per month, making it the lowest-cost option.

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Rate Increase History: Rate increases are typically lower than standard Plan G, averaging around 3-5% per year.

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Enrollment Trends: This plan is growing in popularity among seniors comfortable with paying a deductible in exchange for much lower premiums.

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If you’re someone who wants low monthly premiums and is comfortable covering initial medical expenses out of pocket, High-Deductible Plan G could be the right fit. It’s an excellent option for healthy individuals who rarely visit the doctor but want a financial safety net in case of a major health event.

By choosing this plan, you’re betting on your good health and banking on future savings, as your premiums will be much lower than standard Plan G. However, if unexpected medical expenses arise, you need to be prepared to cover up to $2,870 in a given year before full benefits kick in.

Other Medicare Supplement Plans Offered by Mutual of Omaha

In addition to Plan G, Plan N, and High-Deductible Plan G, Mutual of Omaha also offers other Medigap plans that may be suitable for specific situations.

These include:

Plan A – This is the most basic Medigap plan, covering only Part A coinsurance, hospital benefits, and Part B coinsurance.

Plan B – Offers everything in Plan A but adds coverage for the Medicare Part A deductible. This plan may be beneficial for those who expect hospital stays but do not need additional coverage like excess charges.

Plan C (Only available to those eligible for Medicare before 2020) – Covers everything in Plan B but also includes coverage for the Medicare Part B deductible.

Plan D – Similar to Plan C but does not cover the Medicare Part B deductible.

Plan F (Only available to those eligible for Medicare before 2020) – This is the most comprehensive plan, covering 100% of all Medicare-approved expenses, including the Part B deductible.

Plan K and Plan L – These plans offer partial coverage for most benefits, requiring enrollees to share a percentage of costs. They come with out-of-pocket limits, making them an option for those willing to trade lower premiums for some cost-sharing.

While these additional plans are available, they are less popular than Plan G and Plan N.

Most new enrollees prefer the predictability of Plan G’s comprehensive coverage or the cost-effectiveness of Plan N.

Cost of Mutual of Omaha Medicare Supplement Plans in Florida

Here's an overview of typical premium ranges, how their pricing compares to state averages, and insights into rate increase trends.​

‍Note: These premiums are illustrative and can vary based on individual factors such as age, gender, tobacco use, and geographic location within Florida. ​

Customer Service and Claims Processing: What You Should Know

For Florida residents thinking about a Medicare Supplement (Medigap) plan, quick claims processing and responsive customer support can really make a difference.

Let’s take a closer look at what Florida policyholders can expect from Mutual of Omaha’s customer service and claims handling.

Reputation for Customer Support and Claims Handling

Mutual of Omaha is known for its quick and efficient claims processing, which is a big plus for seniors who need timely reimbursements for medical expenses. They say 98% of Medicare claims are paid within 12 hours, helping policyholders avoid unnecessary delays.

In fact, their record shows that 99% of claims are processed within 24 hours.

Mutual of Omaha is known for more than just handling claims—they’re also recognized for great customer support. With a lower-than-average complaint ratio, it’s clear most policyholders are happy with their experience.

Plus, they’ve got an A+ rating from the Better Business Bureau (BBB), showing they know how to resolve customer issues quickly and professionally.

Common Complaints from Florida Policyholders

One of the most common complaints from Florida residents is that Mutual of Omaha tends to start with competitive premiums but raises rates significantly over time.

For example, one policyholder reported that their monthly premium increased from $98 in 2018 to $215 in 2023, which equates to more than a 100% increase in just five years.

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This pattern suggests that while Mutual of Omaha may attract customers with lower initial rates, the long-term affordability of their plans can become a concern—especially for retirees on a fixed income.

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Note: Florida's large retiree population and growing healthcare costs play a role in these increases too. That’s why it’s important for new enrollees to keep potential rate hikes in mind when picking a plan.

In a nutshell:

If quick claims processing and strong financial stability are your priorities, Mutual of Omaha is a solid option.  

That said, Florida policyholders should keep in mind that premiums can go up over time, making plans pricier than expected. If you prefer predictable pricing and more stable rates, Florida Blue might be a better fit. They offer community-rated pricing and Florida-specific customer support, which could be a better long-term value.  

Financial Stability: Can You Rely on Mutual of Omaha Long-Term?

One of the most important things to look at when choosing a Medigap provider is financial strength. A company’s financial health plays a big role in how reliably it can handle claims, keep things running smoothly, and support its customers for the long term.  

A solid financial foundation means claims are processed on time, reducing the chances of surprise premium increases due to instability.  

So, how does Mutual of Omaha measure up when it comes to financial strength and reliability? Let’s take a look.

Mutual of Omaha’s Financial Ratings: A Strong Track Record

Mutual of Omaha has consistently received high financial ratings from major rating agencies, indicating that it is well-positioned to meet its financial obligations to policyholders:

• A.M. Best: A+ (Superior) – This is the second-highest rating you can get, showing a strong ability to pay claims and handle long-term financial risks.
• Moody’s: A1 – This rating signifies low credit risk and strong financial stability, meaning the company has the reserves to pay out claims even during economic downturns.
• S&P Global: AA- – This denotes a very strong capacity to meet financial commitments and withstand market fluctuations.

These ratings indicate that Mutual of Omaha is financially stable and well-prepared to continue serving policyholders without major financial disruptions.

Mutual of Omaha vs. Florida Blue: Which is Better?

While Mutual of Omaha is a strong national Medigap provider, Florida Blue offers significant advantages for Florida residents, making it the better long-term choice for most retirees.

Medicare Supplement Cost Comparison

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Bottom Line: Mutual of Omaha is slightly more competitive on pricing - especially if you're interested in the High-Deductible Plan G. Florida Blue, however, offers local service and more rate stability over time, which may offset the slightly higher monthly premiums.

Mutual of Omaha: Pros and Cons

To summarize our findings on Mutual of Omaha, let's look at a simple pros and cons list.

Pros:

• Lower Initial Premiums – Often offers cheaper starting rates than Florida Blue, making it appealing for short-term affordability.
• Fast Claims Processing – Known for efficient claims handling and reliable customer service via phone and online support.
• Nationwide Coverage – Offers Medigap coverage across multiple states, making it ideal for those who may relocate from Florida.

Cons:

• Premiums Increase with Age – Uses attained-age pricing, meaning your premiums go up every year as you get older.
• No Local Walk-In Centers – No in-person customer support (like Florida Blue); relies on phone-based service and independent agents.
• Long-Term Costs Can Be Higher – While starting premiums may be lower, yearly rate increases can make it more expensive over time.

Florida Blue: Pros and Cons

Below is a clear comparison of the pros and cons of Florida Blue to help Florida residents decide which Medicare Supplement (Medigap) provider is the better choice.

Pros:

• Stable Premiums with “Same Age Forever” Pricing – Your rate is locked in at enrollment and does not increase due to age, making it more affordable in the long run.
• In-Person Customer Support – Florida Blue Centers provide face-to-face assistance, something Mutual of Omaha does not offer.
• Comprehensive Wellness & Lifestyle Discounts – Blue365 offers fitness, nutrition, vision, hearing, and travel discounts, giving members more ways to save on health-related expenses.
• Local Network & Community Support – Offers health workshops, wellness programs, and Medicare education tailored to Florida residents.
• Consistently Strong Member Satisfaction – Long-term policyholders report high satisfaction due to stable pricing and personal service.

Cons:

• Higher Initial Premiums – Rates may start slightly higher than competitors but remain stable over time, preventing future increases.
• Limited Availability – Florida Blue only serves Florida residents, meaning no national portability if you move out of state.

Mutual of Omaha vs. Florida Blue: Extra Benefits Comparison

While Medicare Supplement (Medigap) plans provide standardized core benefits, insurers offer additional perks to differentiate themselves.

Here's how Mutual of Omaha and Florida Blue compare in extra benefits, customer service, pricing, and travel coverage.

Wellness and Fitness Benefits

Mutual of Omaha includes Mutually Well, a wellness program offering personalized health plans, discounts on services like chiropractic and acupuncture, and optional nationwide gym access for around $25–$30 per month. Members also receive discounts on hearing aids (via Amplifon) and vision care (via EyeMed).

Florida Blue provides Blue365, which offers year-round discounts on fitness, nutrition, and wellness-related products and services. Members can also opt into SilverSneakers® for gym access at a discounted rate (around $28 per month).

Florida Blue Centers also host free wellness workshops, nutrition classes, and chronic condition management programs.

How to choose: Mutual of Omaha offers a structured wellness program with specific discounts, while Florida Blue provides broader lifestyle savings and free wellness classes. If you want a guided fitness plan, Mutual of Omaha may be better. If you prefer flexible discounts and in-person workshops, Florida Blue is a strong choice.

Customer Service and Support

Mutual of Omaha is known for its strong customer service and fast claims processing. They offer an easy-to-use online portal for managing policies but do not have in-person service centers. Support is available through licensed agents and extended phone hours during enrollment periods.

Florida Blue has brick-and-mortar Florida Blue Centers across the state, where members can get in-person assistance, attend Medicare workshops, and participate in community health events. They also offer strong remote support via a secure member website and customer service hotline.

How to choose: If you value face-to-face assistance, Florida Blue is the better choice. If you prefer a streamlined, digital-first customer service experience with strong claims processing, Mutual of Omaha is a solid option.

Travel Coverage and Perks

Both companies offer 80% coverage for emergency medical costs abroad (after a $257 deductible, up to a $50,000 lifetime limit).

Florida Blue also provides Blue365 travel discounts, including deals on wellness retreats and health-conscious vacation packages, which may appeal to frequent travelers.

How to choose: While both offer the same emergency medical coverage for international travel, Florida Blue has an edge in non-medical travel perks through its discount program.

Bottom Line: Mutual of Omaha or Florida Blue?

Both Mutual of Omaha and Florida Blue offer solid Medicare Supplement options, but for Florida residents looking for long-term stability, predictable pricing, and personalized support, Florida Blue is the better choice.

Mutual of Omaha offers competitive initial pricing and quick claims processing, making it a solid choice in the short term. However, its attained-age pricing model means rates will go up as you get older. While you might start off paying less, the costs can climb significantly over time—a key consideration, especially for retirees on fixed incomes.

Florida Blue, by contrast, offers much greater financial security with its community-rated pricing. With locked-in premiums that do not increase due to age, policyholders can enjoy greater peace of mind knowing their healthcare costs will remain predictable year after year.

Additionally, Florida Blue’s localized customer service, Florida-specific benefits, and established provider relationships give it an advantage that national carriers like Mutual of Omaha simply cannot match.

For Florida residents planning for the long haul, Florida Blue provides a smarter, more stable choice for Medicare Supplement coverage.